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100-DAY MONEY BACK GUARANTEE

Part of our promise to consistently offer exceptional service to you is to happily accept returns within 100-days of purchase. All items must be in their original, unworn condition with tags attached. To return an item simply email us at info@sassijewels.com and we will email return instructions to you.

Exchange of Size:

We offer exchanges for change of size of the same item/s, free postage of 1 exchange per order. You are responsible to return the item/s to us and we will then post your exchange out to you and cover the postage.

Exchanges for another item / Credit Note:

If you would like to exchange for another item or wish to receive a credit note to use at a later time then we will issue you credit plus a code for free postage.

Refunds:

If you would like a refund, please return the item/s to us and once received and processed we will refund you via the method you paid for the order, if postage was paid this will not be refunded.

Return Exceptions

Final Sale items, Special Orders and Personalised jewellery are final sale items, and not eligible for return.